Delete your Astrolect account

Astrolect

How to delete it

Sign in, then open the account menu: the round button at the top right of every screen once you are signed in, showing the first two letters of your email address. Choose “Delete my account”. The menu asks once more, with this warning: “This permanently deletes your account, everyone stored in it, and their photographs. It cannot be undone.” Choose “Yes, delete” to delete, or “Cancel” to stop. You are then taken to the sign-in screen, and what the account left on this device is cleared.

What deletion removes

The account and every person stored in it, and their photographs, all at once. Deleted data stays in our encrypted weekly backups for at most 15 days, after which it is gone from them entirely. Web server logs, which record the IP address a request came from, are kept at most 14 days and are not removed sooner by deleting an account.

Accounts never verified

An account whose email address is never verified is deleted, with everyone in it, 30 days after it was created.

If you cannot sign in, or your birth details are in someone else's account

If you cannot sign in, use “Forgot password?” on the sign-in page first. If that does not help, write to [email protected]. If someone else stored your birth details in their account, write to the same address to have that record and its photograph deleted, giving your date and place of birth and, if you know it, the email address of the account that added you. The privacy policy has the full terms.